General


What is Jonas Vinyl Club (JVC)?

Jonas Vinyl Club is a mail order subscription service designed especially for fans of the Jonas Brothers. It is operated under license from Nick, Joe and Kevin to Vinyl Moon, LLC, a California company that’s been making amazing vinyl records for years.

Is this the first time Jonas Brothers’ records have been released on vinyl?

Yes! This is the first time the band has allowed their music to be released on vinyl (other than a few picture disc singles released a decade ago and a limited-edition fan club release of the band’s very first album, It’s About Time). The band has taken special care to ensure that the vinyl and packaging used for their records are of the highest quality.

When will I receive my records?

It depends on which Membership plan you have purchased.

For those Members choosing to pay for everything up front OR via the 4 payment plan:

We will ship your JVC records and extras in four shipments (five shipments to Deluxe members).

The current release schedule is:

Box #1: September 18 - 20, 2019 (shipment delayed due to one vendor's late delivery of just one item - we know you're anxious and we're doing our best to ship ASAP!)
Box #2: November 2019
Box #3: February 2020 (likely earlier)
Box #4: May 2020 (likely earlier)

Exclusive Deluxe products will be shipped separately after Shipment #2 (exact date TBD).

Please check back here for updates on all expected shipping dates. 

For those Members choosing Monthly Membership:

We will ship your JVC records and extras as follows:

Shipment #1: September 18 - 20, 2019
Jonas Brothers Live NYC 2007 LP
• JB custom slip mat
• Group poster #1

Shipment #2: October 15, 2019
S.O.S. / Move On single
Hold On  / Take A Breath single
• 45 record adapter
• Photobook #1

Shipment #3: November 15, 2019
Jonas Brothers LP
• Group poster #2

Shipment #4: December 15, 2019
• Joe Jonas Fastlife LP
When You Look Me in the Eyes / Out of This World single
• Joe poster #1

Shipment #5: January 15, 2020
• Lovebug / Lovebug (Live From L.A. 2013) single
Burnin' Up / Hello Goodbye / Infatuation single
• Joe poster #2

Shipment #6: February 15, 2020
A Little Bit Longer LP
• Photobook #2

Shipment #7: March 15, 2020
• Nick Jonas & the Administration Who I Am LP
• Nick poster #1

Shipment #8: April 15, 2020
Paranoid / Keeps on Pilin' Up single
Fly With Me / Before The Storm single
• Kevin poster #1

Shipment #9: May 15, 2020
Lines, Vines & Trying Times LP
• Photobook #3

Shipment #10: June 15, 2020
• Nick Jonas - Live at the Wiltern double LP
• First Time / Paranoid (Live from L.A. 2013) single
• Nick poster #2

Shipment #11: July 15, 2020
• Meet Me In Paris single
Pom Poms single
• Kevin poster #2

Shipment #12: August 15, 2020
V LP
• Photobook #4
PLUS, FOR DELUXE CLUB MEMBERS ONLY:
It's About Time LP
LIVE 2009 Soundcheck EP
Jonas LA soundtrack LP
Jonas 3D movie soundtrack LP
Camp Rock single

Please note some shipments may arrive earlier or later - we will advise members via email of any substantial changes to the release schedule.

Is there a date after which you will no longer accept new JVC members?

Yes. The last day to join the Club is August 1, 2019.

What if I don’t want everything offered? Can I buy individual records?

These vinyl records are only available as part of the complete JVC Member collection at this time. Individual records are not currently for sale.

For International orders, who is responsible for import taxes and duties? 

Import taxes and duties are the responsibility of the customer.

For International orders, how much will the customs form declare for the value of each shipment?

We will allocate the total value of your JVC Membership across all of your shipments. 

What are the dimensions of the Deluxe Membership vinyl storage & display case?

13.25" x 13.25" x 7.5"

Will the records include digital downloads?

JVC is vinyl only! :)

Will my colored vinyl records look exactly like what is shown on your website?
The short answer is not exactly.  Each colored vinyl record is made by hand and is unique. Some have more pigmentation, some have less. These variations are a normal part of the custom vinyl manufacturing process in which a vinyl press operator adds various amounts of PVC color pigment to the press as each copy is formed. None will look exactly like the photos on our website (all of which were provided to us from our vinyl vendor), but they will be close (i.e., similar color[s] depicted, similar "effect"), but they will not be exactly the same.  We have no way of knowing what each copy looks like as they arrive into our warehouse fully sealed in their jackets, and we send them to you fully sealed. 
 

Joining


How do I join Jonas Vinyl Club?

JVC Membership is available only through this website. We do not accept orders by phone.

How much does it cost to join Jonas Vinyl Club?

For Members based in the U.S., Membership is $399.00 for regular Membership or $599.00 for Deluxe Membership. Free U.S. shipping for Members paying for their Membership all at once or via the 4 payment plan. A $4 shipping cost is added for each Monthly Membership shipment.
Sales tax will be applied to all U.S. based orders. Tax is calculated based on the applicable sales and use tax within each U.S. state.

For Members based outside of the U.S., cost is $399.00 for regular Membership or $599.00 for Deluxe Membership, plus the cost of shipping indicated during the check-out process. 

What methods of payment do you accept?

We accept VISA, MasterCard, American Express and Discover.

Can I give JVC Membership as a gift?

Absolutely! Simply enter the gift recipient's address as the shipping address, and we'll deliver the records to them.

Managing Your Membership


Where are my records? Shipping basics

Once your package has shipped, we will send tracking information to the email you provided to us when you became a member.

U.S. orders are shipped via USPS Media Mail and usually delivered within a week of shipment. Canada and other countries outside of the U.S. are shipped using DHL eCommerce, which ships your order to a hub near your address before the final delivery is handled by local carriers. International orders are usually delivered within 1 to 3 weeks of shipment.

If you've received a shipment notification and still have not seen your record after the above time frames, feel free to contact support@jonasvinylclub.com

Please note that we are not responsible for lost packages resulting from incorrect shipping addresses provided to us during check out. If your package is returned to our warehouse due to shipping address error, we will contact you for an updated shipping address via the email provided with your membership. You will be responsible for paying reshipping costs for any package delivered by us twice due to an incorrect shipping address. If within 10 business days we do not receive a response from you regarding a new shipping address or do not receive payment for the shipping cost associated with the second shipment to your corrected address, we reserve the right to refund your order. 

How do I change my shipping address?

Go to https://jonasvinylclub.com/account/ to login and update your address. Any changes made will apply to any future shipments.
If you have not already created an account, click 'Create Account'. Please make sure you use the same email address you used when placing your order.

How do I cancel?

JVC Membership cannot be cancelled. All Memberships are final. Your purchase is non-refundable. You are solely responsible for the use of any credit card or other payment method used in your name, including by any person(s) whom may have obtained your credit card or payment information through fraud or theft.

What if my payment is declined?

If your payment is declined for any reason, we will re-attempt your payment method before reaching out to you with the email we have associated with your membership. We cannot ship your records until any billing issues are resolved, so please make sure you provide us an email account that you check regularly.

What should I do if any of my records arrive damaged or don’t arrive at all?

We ship our records in specially-made LP mailers that minimize potential damage, but sometimes things happen. If you receive a damaged record from us or anything else wrong
with your order, please reach out to support@jonasvinylclub.com, and we’ll do our best to make it right. Please note that we may not be able to replace or refund for slight cosmetic wear that may occur during shipping. If any item in your order has been damaged, please email us a written description of the problem along with a photo of the damage to support@jonasvinylclub.com. Once we receive have assessed and validated your claim, we will issue a return label to you via email. Once the returned item has been received at our warehouse, we will provide a replacement copy. If a replacement copy is unavailable, we will issue a refund of a portion of your purchase price that reasonably relates to the item you did not receive.

Members have a maximum of 45 days from the date of shipment to notify us at support@jonasvinylclub.com about any claim that their package was lost in order to be eligible for replacement or refund.

If an item you have ordered runs out of stock after your order has been placed, we will contact you via the email you provided with your membership to exchange the item for another item of equal value. If we do not receive a response from you within 10 business days regarding our proposed replacement item we will assume the replacement offered is satisfactory and ship it to you, or we reserve the right to refund a portion of your purchase price that reasonably relates to the item you did not receive.