Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information (whether collected via the Site, phone, text or email interactions you may have with us).
We collect information. Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your consent or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customer’s information about our policies and practices relating to the management of personal information.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a contest or promotion.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may provide our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.
You have certain choices about how we use your information. You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Your device settings should provide you with instructions on how to turn off push notifications. It may take up to ten days to process your request. Even if you opt out of receiving marketing messages, we will still send you transactional messages. For example, we may still contact you about your orders.
You can modify information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We will make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.
Your California Privacy Rights: if you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year. To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a "California Shine the Light" inquiry. We will respond within 30 days.
We store information both in and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.
From time to time we may change our privacy practices.
We are committed to conducting our business in accordance with this policy in order to ensure that the confidentiality of personal information is reasonably protected and maintained.